Police-Mental Health Collaboration Toolkit
PMHC Toolkit

Crisis Intervention Teams

Known as “CIT,” the crisis intervention team is the most commonly used approach by law enforcement agencies. The CIT model originated in the Memphis, Tennessee, Police Agency and is therefore often called the “Memphis Model.” CIT is based on the idea that experienced officers who volunteer are best at responding to mental illness calls. Agencies select a group of qualified patrol officers (representing approximately 25 percent of the patrol force) who volunteer to take on this responsibility in addition to their normal patrol duties. After completing a 40-hour training course, CIT officers are dispatched to mental health calls or to assist officers who are not CIT qualified. These CIT officers rely upon their expertise to work with mental health providers to reach an appropriate disposition.